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Terms & Conditions

Welcome to Incredible Journeys, an online travel agency dedicated to providing you with exceptional travel experiences. These Terms and Conditions outline the agreement between you (referred to as “you” or the “user”) and Incredible Journeys (referred to as “we,” “our,” or the “company”). By accessing or using our website (referred to as the “Site”) and our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Booking and Reservations

1.1. Eligibility: You must be at least 18 years old to make a booking through Incredible Journeys. By making a reservation, you warrant that you are of legal age and have the authority to enter into a binding agreement.

1.2. Accuracy: It is your responsibility to provide accurate and complete information when making a booking. We are not liable for any errors or inaccuracies in the information provided.

1.3. Travel Documents: It is your responsibility to ensure that you possess valid passports, visas, and other necessary travel documents required for your itinerary. We are not responsible for any issues arising from the lack of proper documentation.

Pricing and Payments

2.1. Pricing: All prices displayed on our website are subject to change without notice. Prices may vary based on factors such as availability, destination, season, and other relevant factors. We strive to provide accurate and up-to-date pricing, but we cannot guarantee the absence of errors. In case of a pricing error, we reserve the right to cancel any bookings made at the incorrect price.

2.2. Payment: Full payment is generally required at the time of booking unless otherwise specified. We accept various forms of payment, including credit cards, debit cards, and electronic transfers. By providing your payment information, you authorize us to charge the specified amount for the services requested.

2.3. Currency: All prices and transactions on Incredible Journeys are conducted in the currency specified on our website. Currency conversion rates may apply, and any additional charges imposed by your bank or payment provider are your responsibility.

Cancellations and Refunds

3.1. Cancellation Policy: Cancellation policies may vary based on the travel service provider, such as airlines, hotels, or tour operators. It is important to review the specific cancellation terms and conditions provided during the booking process. We recommend purchasing travel insurance to protect against unforeseen circumstances.

3.2. Refunds: Refunds are subject to the terms and conditions of the travel service provider. We act as an intermediary between you and the service provider and will assist you in requesting a refund according to the applicable policy. Please note that certain bookings may be non-refundable or subject to cancellation fees.

Limitations of Liability

4.1. Third-Party Services: Incredible Journeys acts as a booking intermediary and is not responsible for the acts, errors, omissions, warranties, or negligence of any third-party service providers, including airlines, hotels, car rental agencies, or tour operators. We do not assume liability for any loss, injury, damage, delay, or cancellation caused by such providers.

4.2. Indirect Damages: In no event shall Incredible Journeys be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

4.3. Force Majeure: We shall not be held responsible for any delays, cancellations, or changes to travel arrangements caused by circumstances beyond our control, including but not limited to acts of nature, war, terrorism, strikes, or government restrictions.

Intellectual Property

5.1. Content Ownership: All content featured on the Incredible Journeys website, including text, graphics, logos, images, videos, and software, is the property of Incredible Journeys or its licensors and is protected by intellectual property laws.

5.2. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.

Privacy

6.1. Privacy Policy: We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Our Privacy Policy outlines how we collect, use, and disclose your personal data and can be found on our website.

Governing Law and Jurisdiction

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Incredible Journeys is established.

7.2. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.

Modifications

8.1. Incredible Journeys reserves the right to modify or update these Termsand Conditions at any time without prior notice. The revised terms will be effective upon posting on our website. It is your responsibility to review the Terms and Conditions periodically for any changes.

By using Incredible Journeys’ services, you agree to be bound by the most current version of the Terms and Conditions.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [contact information].

Thank you for choosing Incredible Journeys. We wish you a pleasant and unforgettable travel experience!